Shipping & Refund Policy
Shipping & Refund Policy
Shipping & Tracking
- Orders in India are typically delivered in 7-15 business days. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
- Please Note: Due to the ongoing pandemic, our courier partners are working with limited staff. Delivery of your orders may be delayed by up to 15 days.
- Hyparocks provides FREE shipping for all prepaid orders in India.
- You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link. You can also track it from your account on the website by Selecting ‘Orders’ from the top right corner and then clicking on 'Track Order' for the respective Order ID.
- For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund to your Hyparocks Account which will reflect within 24-48 hours of initiation.
- Customers can return their order within 7 days after an order has been delivered if customer received defective products.
- In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled. Defective products need not be sent back to us, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at email@example.com and we will get back to you. Once confirmed by the Customer Experience Team the refund will be provided either into your bank account or Hyparocks account as per your convenience.
- Each t-shirts sublimation printed, many of reasons 100% colours will never match, that's why we won't take back t-shirts for colour mismatches. Before order ask for real colour code or images through whats app - 9800011197
- If you have to return anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted for this. If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on the number or email us on firstname.lastname@example.org
- Gift cards/vouchers are non-refundable.
- Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.
Cancel Items and Orders
You can cancel your order any time. For cancellation just drop a whats app massage (9800011197) with your name and order id.